Returns & Exchanges

At TrailRax, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn, unwashed apparel. Simply ensure all original tags are attached to qualify for a full refund to your original payment method.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging and include the packing slip to ensure our team can identify your order quickly.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label provided via email, then affix it clearly to the outside of your return package.

• 4.
  Drop Off and Track

  Drop your package off at any authorized carrier location and keep your tracking number handy until your refund has been processed.